What is the warranty policy for your products?
We provide a 1-year warranty on all of our products. If any product malfunctions due to manufacturing defects within this period, we will replace it or offer a full refund. Please keep your purchase receipt for warranty claims.
How long does it take to produce my order?
It depends on different models and customization requirements. fastest is in about 7 business days, longest is in about 45 days. It also different in every season, please check with our sales colleague before ordering.
How do I contact customer support?
You can reach our customer support team through email at sales@yoyopowerbank.com
or via our live chat feature on the website. Our team is available 7*24 hrs to assist you with any inquiries.